Shadow ARF trooper is back!
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Please remember that Store Pricing topics should be placed in the "Retailer Discussions" Forum. If you find new LEGO products (and not on sale), please post in the "LEGO Availability" Forum.
Please remember that Store Pricing topics should be placed in the "Retailer Discussions" Forum. If you find new LEGO products (and not on sale), please post in the "LEGO Availability" Forum.
Re: Shadow ARF trooper is back!
Code is FRA1 if USA.
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- Royal Guardian
- Posts: 526
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Re: Shadow ARF trooper is back!
And true to form, the purchase doesn't necessarily have to be Star Wars lego. You can purchase anything over $99 and receive the Shadow ARF. MMV works, as do many other sets.
Re: Shadow ARF trooper is back!
Hmm... they keep finding these or is lego just making more?
Re: Shadow ARF trooper is back!
aww and I made 3 orders over 100 last week
- Legobrandon
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Re: Shadow ARF trooper is back!
Give LEGO a call. Many people are reporting that customer service reps are happy to send you a ARF Troopers free of charge (if your purchase was over $100)h-7 wrote:aww and I made 3 orders over 100 last week
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- Peasant
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Re: Shadow ARF trooper is back!
Does it have to fall with in the March 15-now window? I had an order over $100 on 3/12, do you think it this will work?Legobrandon wrote:Give LEGO a call. Many people are reporting that customer service reps are happy to send you a ARF Troopers free of charge (if your purchase was over $100)h-7 wrote:aww and I made 3 orders over 100 last week
Re: Shadow ARF trooper is back!
I don't think it has to fall after March 15. Called them and got my trooper.
Re: Shadow ARF trooper is back!
RainingBoroSI02 wrote:Does it have to fall with in the March 15-now window? I had an order over $100 on 3/12, do you think it this will work?Legobrandon wrote:Give LEGO a call. Many people are reporting that customer service reps are happy to send you a ARF Troopers free of charge (if your purchase was over $100)h-7 wrote:aww and I made 3 orders over 100 last week
Agree, you can call or email them and that was what I did last time and they sent it to me within a week. Lego sales are not great, but their customer service I give them an A+!JabbaT wrote:I don't think it has to fall after March 15. Called them and got my trooper.
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- Noble Citizen
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Re: Shadow ARF trooper is back!
I just gave the customer service a call tonight and the representative response was the promotion only applies to SW sets purchases over $99 only.
Even though my purchase was way over $100 (brought a town hall), i'm still not getting one...
Anyone have this experience?
Should I give them a call one more time?
Even though my purchase was way over $100 (brought a town hall), i'm still not getting one...
Anyone have this experience?
Should I give them a call one more time?
- Legobrandon
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- Joined: Mon Jul 05, 2010 11:31 am
- Location: Vancouver, Canada
Re: Shadow ARF trooper is back!
Yes. A different representative could give you the free ARF trooper.ILoveLegotrain wrote:I just gave the customer service a call tonight and the representative response was the promotion only applies to SW sets purchases over $99 only.
Even though my purchase was way over $100 (brought a town hall), i'm still not getting one...
Anyone have this experience?
Should I give them a call one more time?
Re: Shadow ARF trooper is back!
^^The promo clearly states 99 SW purchase. LEGO customer service is great, but people continually taking advantage of them can make a company change their position on things. Although it adds it to the cart automatically online with anything over 99, I can't help but think its unethical to try and call repeatedly to get one when the purchase clearly did not meet the terms. I am all for getting deals, but not trying to intentionally work around the system.
Would hate to see them say why bother getting rid of these freebies-too much hassle for people calling complaining, next time we just trash them..
Would hate to see them say why bother getting rid of these freebies-too much hassle for people calling complaining, next time we just trash them..
Re: Shadow ARF trooper is back!
Legobrandon wrote:Give LEGO a call. Many people are reporting that customer service reps are happy to send you a ARF Troopers free of charge (if your purchase was over $100)h-7 wrote:aww and I made 3 orders over 100 last week
So I took your advice and called. I first asked if the promo was only intended for Star Wars related purchase to which I was told "No, the promo is intended for any order over 99.00". I then asked when the promo went live and was told "March 15th". I then asked if my order that I placed on the March 16th could qualify me for one even though I did not enter the promo at the time of order. I was told it does and they will get one shipped out to me. YAY!
Lego has the best customer service of any body I have dealt with. Every time I have called the rep has been more then helpful and super friendly.
Last edited by h-7 on Tue Mar 20, 2012 7:16 am, edited 1 time in total.
Re: Shadow ARF trooper is back!
I really do not think me calling took advantage of them especially the way I handled it, asking about the intent of the promo first. In the last week I spent 750.00, I only asked for 1 Shadow Trooper since I only had one order in the time that the promo was active.pumbaugh wrote:^^The promo clearly states 99 SW purchase. LEGO customer service is great, but people continually taking advantage of them can make a company change their position on things. Although it adds it to the cart automatically online with anything over 99, I can't help but think its unethical to try and call repeatedly to get one when the purchase clearly did not meet the terms. I am all for getting deals, but not trying to intentionally work around the system.
Would hate to see them say why bother getting rid of these freebies-too much hassle for people calling complaining, next time we just trash them..
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- Peasant
- Posts: 27
- Joined: Wed Jan 26, 2011 4:27 pm
- Location: NC
Re: Shadow ARF trooper is back!
I just got off the phone with Lego, and they were super nice. I got the ARF, and the rep saw that I had ordered the Mini-modulars with that order, and wondered how I was liking it and whether I had any other modulars. Also, super helpful with looking through the replacement parts for sand green bricks to build my own Green Grocer. Lego just makes me smile.RainingBoroSI02 wrote:Does it have to fall with in the March 15-now window? I had an order over $100 on 3/12, do you think it this will work?Legobrandon wrote:Give LEGO a call. Many people are reporting that customer service reps are happy to send you a ARF Troopers free of charge (if your purchase was over $100)h-7 wrote:aww and I made 3 orders over 100 last week
Re: Shadow ARF trooper is back!
Looks like this promo is over now... At least for Canada.
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