Search found 26 matches

by sjhapke
Thu Sep 25, 2014 9:16 pm
Forum: LEGO Retailer Discussions & Availability
Topic: Friends pets series 5 at TRU
Replies: 9
Views: 1878

Re: Friends pets series 5 at TRU

Spotted these at local toys r us today. $3.99 each. I tried purchasing them today, but the register wouldn't let them ring up - said there was a October 1 embargo date. I tried to push the manager because they were on display on the shelf, but he would not budge. A short time later, I found them at...
by sjhapke
Wed Jan 09, 2013 6:57 am
Forum: LEGO Retailer Discussions & Availability
Topic: Target Price Match Policy
Replies: 19
Views: 2582

Target Price Match Policy

Target Will Match Prices of Amazon, Walmart.com, Other Online Retailers Year-Round By Matt Brownell | January 8, 2013 Target (TGT) announced a bold new program Tuesday morning, promising to match the prices found on online retail competitors including Amazon.com (AMZN) and Walmart.com (WMT). The ne...
by sjhapke
Sun Oct 14, 2012 10:18 pm
Forum: LEGO Sales & Deals (USA)
Topic: LEGO Bricktober 2012 USA Week 3 Sale
Replies: 10
Views: 1248

Re: LEGO Bricktober 2012 USA Week 3 Sale

Actually, I used the coupon today. They never said anything about it not being stackable, and my receipt shows the discount. VMF or not, I am NOT paying over retail for current LEGO sets. I would have walked out right there and then.

Stephanie
by sjhapke
Thu Mar 15, 2012 3:27 pm
Forum: LEGO Retailer Discussions & Availability
Topic: Friends Polybags at Walmart. 30102, 03, 05
Replies: 31
Views: 4365

Re: Friends Polybags at Walmart. 30102, 03, 05

Here's the relevant part of my receipt. I bought five 30102 and five 30103. The person at the register scanned a 30103 twice then voided it. I don't know why the receipt says 30087 instead of 30103. The numbers that start with 0673 are the UPC codes and correctly match the ones on the bags. Hope th...
by sjhapke
Wed Mar 14, 2012 2:52 pm
Forum: LEGO Retailer Discussions & Availability
Topic: City and Ninjago 2012 Polybags 30017, 18, 85, 86 at Walmart
Replies: 18
Views: 2976

Re: City and Ninjago 2012 Polybags 30017, 18, 85, 86 at Walm

Would somebody please post the UPC codes from these polybags so I can try getting an associate to check stock for me?

Thanks!
by sjhapke
Sun Mar 11, 2012 8:13 pm
Forum: LEGO Retailer Discussions & Availability
Topic: Friends Polybags at Walmart. 30102, 03, 05
Replies: 31
Views: 4365

Re: Friends Polybags at Walmart. 30102, 03, 05

Does anyone have a UPC or Wal-Mart SKU for the three polybags?

Any associate with access to a scan gun or computer terminal can check stock with one of those two numbers.

No luck at my normal Wal-Mart, but I will be near another one not too far from home tomorrow and will try to check.
by sjhapke
Fri Nov 11, 2011 8:48 pm
Forum: LEGO Retailer Discussions & Availability
Topic: Customer Service #Fail
Replies: 36
Views: 5845

Re: Customer Service #Fail

pterribilis wrote:I just received my Death Star, Diagon Alley and all the free sets promised in mint condition. packaging was great. Thanks again TLG
I am happy for you. Maybe you have better customer service up there in the northland.
by sjhapke
Fri Nov 11, 2011 2:08 pm
Forum: LEGO Retailer Discussions & Availability
Topic: Customer Service #Fail
Replies: 36
Views: 5845

Re: Customer Service #Fail

I was not trying to get the set off you for nothing....I was thinking I have 3 of the Holiday 1of2 set and why waste opening one of mine when a rabid collector on the forum I frequent is looking for one in great condition... If lego does not take care of you let me know...as I have mentioned before...
by sjhapke
Fri Nov 11, 2011 12:09 pm
Forum: LEGO Retailer Discussions & Availability
Topic: Customer Service #Fail
Replies: 36
Views: 5845

Re: Customer Service #Fail

I only order when they offer free shipping. I guess I am lucky I get true Fedex....I hate surepost as its just an extra day when I live very near to the UPS/Fedex depots in my area. It prob makes a 20 mile trip past my house en route to the post office lol. My USPS guy is great, even leaves me a ha...
by sjhapke
Fri Nov 11, 2011 12:04 pm
Forum: LEGO Retailer Discussions & Availability
Topic: Customer Service #Fail
Replies: 36
Views: 5845

Re: Customer Service #Fail

I am surprised that LEGO made it somewhat challenging for you to get replacement sets. Perhaps they are cracking down because of past cases of abuse (not from you but in general). I too have had issues w/ USPS leaving my item out in the rain without a plastic bag. This case was TRU and they replace...
by sjhapke
Fri Nov 11, 2011 7:44 am
Forum: LEGO Retailer Discussions & Availability
Topic: Customer Service #Fail
Replies: 36
Views: 5845

Re: Customer Service #Fail

Your order was delivered by USPS from LEGO? I always get FedEX in which case they would be liable for the delivery of the product and you can even file a damage claim online....weird. I took advantage of the free shipping offer, which they ship via FedEx SmartPost (it is sent in bulk by FedEx overn...
by sjhapke
Fri Nov 11, 2011 7:38 am
Forum: LEGO Retailer Discussions & Availability
Topic: Customer Service #Fail
Replies: 36
Views: 5845

Re: Customer Service #Fail

Read what you wrote... Did lego crush the box? Did TLG tell the delivery people to ship it to your front and back door? Did TLG create the storm and purposely damage the sets you purchased? Who is really the victim here? You who have the sets in hand and are getting replacement items...or TLG who a...
by sjhapke
Fri Nov 11, 2011 7:21 am
Forum: LEGO Retailer Discussions & Availability
Topic: Customer Service #Fail
Replies: 36
Views: 5845

Re: Customer Service #Fail

After hearing the details about what happened, it really does sound like something Lego would normally go above and beyond for. And I'm understand as I consider myself super OCD about the sets I purchase because I also keep everything included. It was the delivery company's fault really, but you ca...
by sjhapke
Thu Nov 10, 2011 11:13 am
Forum: LEGO Sales & Deals (USA)
Topic: [USA] Special Invitation for VIP Members to shop before Black/Brick Friday
Replies: 155
Views: 8014

Re: [USA] Special Invitation for VIP Members to shop before

The Holiday Gift with Purchase Set 1 (http://www.brickset.com/detail/?Set=3300020-1" onclick="window.open(this.href);return false;) on sale for $9.99 during the event. How are they able to make this offer when Shop at Home cannot replace a damaged one for me - they say they were completely sold out...
by sjhapke
Thu Nov 10, 2011 3:25 am
Forum: LEGO Retailer Discussions & Availability
Topic: Customer Service #Fail
Replies: 36
Views: 5845

Re: Customer Service #Fail

I am a Customer Service Manager at a Financial Institution's call center, and in all honesty I think you're being way too harsh on TLG and their "Business Continuity" plan. Issues pop up ALL the time, and those are what are normally planned for, NOT a major Natural Disaster.... in those events the ...
by sjhapke
Thu Nov 10, 2011 3:10 am
Forum: LEGO Retailer Discussions & Availability
Topic: Customer Service #Fail
Replies: 36
Views: 5845

Re: Customer Service #Fail

Shocked to hear about damaged items from S@H. Everything I get comes impeccably packed... US and UK markets are two totally seperate business divisions for LEGO....why is the fact that a different region is being offered the set interesting? This stuff happens often in all lines of business. The pr...
by sjhapke
Thu Nov 10, 2011 2:44 am
Forum: LEGO Sales & Deals (USA)
Topic: [USA] Special Invitation for VIP Members to shop before Black/Brick Friday
Replies: 155
Views: 8014

Re: [USA] Special Invitation for VIP Members to shop before

the positive from this is that you can get part 1 of the holiday set for $9.99. this changes everything. i'll just get 15 of these to qualify for the 10% off $149 + scratch card + pab box + 1x part 2 of the holiday set. According to shop@home, the part 1 holiday set is completely sold out. They cou...
by sjhapke
Mon Nov 07, 2011 6:46 pm
Forum: LEGO Retailer Discussions & Availability
Topic: Customer Service #Fail
Replies: 36
Views: 5845

Re: Customer Service #Fail

Alas, patience was NOT a virtue in this case. Very disappointed. After learning about the snow storm issue, I calmed down and changed my approach with TLG. They are replacing two of the damaged items, but the third - and the main reason for my order to S@H - the 2011 Holiday Promotional Set 1 of 2 -...
by sjhapke
Sun Nov 06, 2011 10:52 am
Forum: LEGO Retailer Discussions & Availability
Topic: Customer Service #Fail
Replies: 36
Views: 5845

Re: Customer Service #Fail

I appreciate everyone who replied and wanted to reply to a few... For all those that discussed the disaster in New England, please understand that I am sincerely concerned for those people affected, and only wish the best for them. As I explained above, I have been in a weather disaster once (a week...
by sjhapke
Sat Nov 05, 2011 10:27 am
Forum: LEGO Sales & Deals (USA)
Topic: TRU BOGO 50% Saturday Nov 5th Only
Replies: 28
Views: 2141

Re: TRU BOGO 50% Saturday Nov 5th Only

Just received an email from Toys R Us... - All LEGO Construction Sets - BOGO 50% Off - LEGO Mindstorms NXT 1.0 - $239.99 ($90 off) Did you sign up for any specific criteria for what they mail you or is it the generic mailing list? I am a rewards member and otherwise, just subscribe to their normal ...