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johnkelly00
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Login issue

Post by johnkelly00 » Sun Oct 05, 2014 10:45 am

I have a friend who is trying to register but it says his email address is already registered. He probably registered long ago but forgot his username. He has looked but it doesn't seem like there is any way to reset his password without knowing his username and email address.

Is there anyway to assist him?

(I apologize if I posted this in the wrong group.)

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vynsane
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Re: Login issue

Post by vynsane » Sun Oct 05, 2014 2:58 pm

Your friend probably received a registration confirmation message at the email address that's being recognized as "already registered". If they didn't delete it, maybe they could search for that email and find out the username used to register, then fill out the "forgot password" form using that username and email address. Otherwise, do they have an alternate email address they could use?
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johnkelly00
I'm New !
Posts: 12
Joined: Sat Aug 04, 2012 8:39 pm
Location: United States

Re: Login issue

Post by johnkelly00 » Tue Oct 07, 2014 6:51 am

Thank you for your response. I figured he would have to create a new account. I looked all over and couldn't find a way to reset it or request the username (which is odd but w/e!).

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